Returns Policy

Returns/Exchanges

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. You will be issued with a store credit to be used for future purchases. All shipping costs are the responsibility of the customer should you wish to exchange an item.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

All returns must be sent to:

Go Vita Woden

Shop G88 Westfield Woden

PHILLIP, ACT

2606

 

Contact Us

If you have any questions on how to return your item to us, we are always here to help!